TERMS AND CONDITIONS & LOAN AGREEMENT

1. About Kangwe

Kangwe Technologies Limited (“Kangwe”, “we”, “our”, or “us”) is a company incorporated under the laws of the Republic of Zambia. Kangwe provides digital and traditional financial services in accordance with applicable laws and regulatory guidelines.

By accessing or using Kangwe’s website, mobile application, or services, you agree to be bound by these Terms and Conditions, including the Loan Agreement provisions contained herein.

2. Regulatory Compliance

Kangwe operates in compliance with:

• The Laws of the Republic of Zambia
• Bank of Zambia (BoZ) directives and consumer protection guidelines
• The Money Lenders Act (where applicable)
• Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) laws
• The Data Protection Act No. 3 of 2021

3. Eligibility

To access Kangwe’s services, you must:

• Be at least eighteen (18) years of age
• Have legal capacity to enter into a binding contract
• Provide true, complete, and accurate information
• Successfully complete Know Your Customer (KYC), affordability, and risk assessments

Kangwe reserves the right to approve, decline, suspend, or terminate access to its services in line with risk, compliance, or regulatory requirements.

4. Our Services

Kangwe may provide the following services, subject to approval and eligibility:

• Instant Loan
• Collateral-based Loan

Service availability may vary and is not guaranteed.

5. Loan Application & Borrower Acknowledgement

By submitting a loan application, the borrower (“Borrower”) confirms that:

• The application is made voluntarily
• Loan approval is not guaranteed
• All information provided is true, complete, and accurate
• Any false, misleading, or omitted information may result in rejection, termination of services, or legal action.

6. Loan Terms, Period & Amortisation

7. Subsequent Loans

Any subsequent loan granted to the Borrower shall:

• Be governed by these Terms and Conditions
• Be documented through a written or electronic addendum with a unique reference number
• Require acceptance by the Borrower before disbursement

8. Loan Disbursement

Loan disbursement shall occur at Kangwe’s discretion upon satisfaction of all verification, compliance, and regulatory requirements.

9. Employment, Income & Repayment Obligations

The Borrower declares that they are gainfully employed or earn verifiable income and undertakes to:

• Maintain employment or income sources
• Notify Kangwe promptly of any termination or material change to income

Failure to do so constitutes a breach of this Agreement.

10. Repayment, Salary Deductions & Bank Debits

11. Late Payments, Default & Acceleration

If any instalment is unpaid on its due date:

• Late payment charges or penalties may apply as disclosed to the Borrower
• Kangwe may declare the full outstanding balance immediately due and payable

12. Allocation of Payments & Bank Account Changes

Kangwe may allocate payments received at its discretion. The Borrower undertakes to notify Kangwe in writing of any change to bank account details without delay.

13. Interest, Statements & Proof of Indebtedness

Interest accrues at the rate disclosed in the Amortisation Schedule. A certificate signed by or on behalf of Kangwe stating the amount owing shall constitute prima facie proof of indebtedness, subject to applicable law.

14. Security, Collateral & Insurance

Where applicable:

• Collateral must be lawfully owned and verifiable
• Security interests may be registered in accordance with the law
• In the event of default, Kangwe may enforce its rights and dispose of collateral through lawful processes
• Any surplus proceeds after settlement of amounts due shall be returned to the collateral owner
• Insurance may be arranged on the Borrower’s behalf, with proceeds ceded to Kangwe

15. Language and Understanding

The Borrower confirms that this Agreement is drafted in a language they understand or that its contents have been adequately explained to them.

16. Marketing and Promotional Communication

The Borrower consents to receiving marketing and promotional communications from Kangwe. The Borrower may opt out at any time through available channels.

17. Data Protection & Privacy

Kangwe processes personal data in accordance with the Data Protection Act No. 3 of 2021 and its Privacy Policy. The Borrower authorises Kangwe to collect and process data for credit checks, risk assessments, and compliance. Personal data is not sold to third parties.

18. Credit Reporting

The Borrower consents to credit bureau enquiries and reporting of repayment behaviour.

19. Electronic Records & Signatures

The Borrower authorises the use of electronic records and electronic signatures, which shall be legally binding and enforceable.

20. Risk Disclosure

Borrowing involves financial risk. Returns on investments are not guaranteed unless expressly stated in writing.

21. Limitation of Liability

Kangwe shall not be liable for indirect, incidental, or consequential losses. Direct losses are capped at amounts expressly agreed in the contract, subject to law.

22. Suspension & Termination

Kangwe may suspend or terminate services for breach, fraud, or legal instruction. Outstanding obligations remain payable.

23. Governing Law & Domicilium

Governed by the laws of Zambia. The address provided during registration is the address for service of legal notices.

24. Declaration

By accepting these Terms, the Borrower declares that all information is true and they accept the obligations herein.